Terms of Service
Last updated: 24 June 2026
These Terms of Service ("Terms") are a legal agreement between you and Athlok Ltd, a company registered in England and Wales (company number [COMPANY NUMBER]) whose registered office is at [REGISTERED OFFICE ADDRESS], trading as IPTruth ("IPTruth", "we", "us", or "our"). They govern your access to and use of our website at iptruth.com, our IP lookup and other web-based tools, our API, and any related services (together, the "Services"). These Terms also cover general use of the website, so there is no separate set of website terms and conditions.
By accessing or using the Services, creating an account, or clicking to accept these Terms, you agree to be bound by them and by the policies they refer to, including our Acceptable Use Policy, Privacy Policy, Cookie Policy, and Refund Policy. If you do not agree, do not use the Services.
1. Definitions
"Customer", "you", or "your" means the individual or organisation using the Services. "Account" means your registered account with us. "API" means our application programming interface. "Service Data" means the IP, geolocation, network, routing, and related information we make available through the Services. "Plan" means the subscription tier you select (for example Free, Pro, Business, or Enterprise).
2. Who may use the Services
You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms, and "you" includes that organisation. You must not use the Services if you are barred from doing so under applicable sanctions or export-control laws.
3. The Services
IPTruth provides IP intelligence, including geolocation, ASN and BGP routing data, security and risk signals, VPN and proxy detection, and IP triangulation, through a REST API and web-based tools. Some features are free; others require a paid Plan. We may add, change, or remove features, and some features may be offered as trials, previews, or "beta" and provided as-is.
4. Accounts and API keys
Some features require an Account and API keys. You must give accurate registration details and keep them up to date. You are responsible for keeping your credentials and API keys confidential, and for all activity under your Account and keys. Do not share keys publicly or embed them in client-side code. Tell us promptly at support@iptruth.com if you suspect any unauthorised use.
5. Acceptable use
Your use of the Services must comply with our Acceptable Use Policy, which forms part of these Terms. Among other things, you must not use the Services to identify, track, or target individuals, to make high-stakes decisions about people (see section 10), to scrape or rebuild our datasets, to build a competing service, or to circumvent rate limits or access controls. Automated clients must send a descriptive User-Agent.
6. Rate limits
Each Plan includes per-minute and monthly request allowances. Requests over your allowance receive an HTTP 429 (Too Many Requests) response with a Retry-After header. Allowances do not roll over. We may throttle, queue, or block traffic to protect the Services or to address suspected abuse.
7. Fees, billing, and renewals
Paid Plan fees are shown at sign-up, stated in US dollars (USD), and exclusive of taxes unless stated otherwise. Where VAT or another tax applies, we add it at checkout. Fees are billed in advance for each billing period and are collected through our payment processor, Stripe; we do not store full card details. Paid Plans renew automatically at the then-current price until cancelled, and we will give you advance notice of a renewal price increase. Cancellations, the consumer cooling-off right, and the limited circumstances in which we give refunds are set out in our Refund Policy. If a payment fails, we may suspend or downgrade your access until it is resolved.
8. Licence to use Service Data and API responses
Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to use the API responses and Service Data you receive within your own applications and internal business operations. You may cache API responses for up to 24 hours unless your Plan states otherwise, and you may store results against your own end-user or transaction records. You must not, however, redistribute the raw Service Data as a standalone dataset or feed, accumulate or cache it to reconstruct a substantial part of our datasets, or use it to build or train a competing or substitute product, except under a separate written licence from us. Free-tier use may require attribution to IPTruth as described at sign-up or in our documentation.
9. Data accuracy and limitations
IP intelligence is inherently probabilistic and is provided on a best-effort basis. We do not warrant that any geolocation, network, security classification, or VPN or proxy detection is complete, current, or accurate, and you acknowledge that:
- geolocation is approximate and network-level. It is typically no more precise than country, region, or city, and a "city-level" result means an approximate area (commonly within tens of kilometres), not a street address, building, or household;
- the data does not identify, and you must not use it to identify or locate, any specific individual or household. It describes networks, not people;
- accuracy varies and may be reduced by VPNs, proxies, Tor, mobile and cellular networks, carrier-grade NAT, dynamic or recently reassigned address blocks, satellite links, and sparsely populated or IPv6 ranges; and
- you are responsible for validating whether the data is fit for your particular use, and for keeping any locally stored data current.
10. No high-stakes or consequential decisions
Because the data is approximate, you must not use the Services as the sole or primary basis for any decision that has a legal or similarly significant effect on a person, including eligibility for credit, lending, insurance, employment, housing, education, or any benefit or government entitlement, or any decision affecting a person's physical safety, nor in a way that would breach Article 22 of the UK GDPR on solely automated decisions. IPTruth is not a consumer reporting agency, and the Services are not "consumer reports" under the US Fair Credit Reporting Act. You assume all risk of, and are responsible for, any such use.
11. Our intellectual property and data sources
The Services, including the Service Data, our compilations, algorithms, methodologies, software, text, and branding, are owned by us or our licensors and are protected by intellectual property laws. Except for the licence in section 8, these Terms grant you no rights in them. Some Service Data is derived from public and third-party sources, including the Regional Internet Registries (such as ARIN, RIPE NCC, APNIC, LACNIC, and AFRINIC) and their WHOIS data, public BGP route collectors (such as RouteViews and RIPE RIS), Internet Routing Registries, and PeeringDB, together with our own measurements and user-submitted corrections. That upstream data remains subject to its originators' terms, and you must not use the Services in a way that would breach them.
12. Data protection
Our handling of personal data is described in our Privacy Policy. Where you submit IP addresses or other data to the Services and we process them on your behalf, you are responsible for having a lawful basis to do so, and the data-processing terms referenced in the Privacy Policy apply. Where each of us acts as a controller of the same personal data, each is responsible for its own compliance with applicable data protection law.
13. Availability and changes to the Services
We aim to keep the Services available but do not guarantee uninterrupted or error-free operation. We may carry out maintenance, suspend the Services for operational or security reasons, and modify or discontinue features. Any uptime commitments apply only where expressly stated in a separate service level agreement (for example, for Enterprise Plans).
14. Third-party services
The Services rely on third parties such as Cloudflare (infrastructure and security) and Stripe (payments), and may link to or integrate with third-party sites and services. We are not responsible for third-party services, and your use of them is subject to their own terms.
15. Disclaimer of warranties
Except as expressly stated in these Terms and as required by law, the Services and Service Data are provided "as is" and "as available", and we exclude all warranties, conditions, and representations not expressly set out here, whether express or implied, including any implied warranties of satisfactory quality, fitness for a particular purpose, accuracy, and non-infringement. This section does not affect the statutory rights of consumers (see section 20).
16. Limitation of liability
Nothing in these Terms limits or excludes our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded under applicable law.
Subject to that, and to the maximum extent permitted by law:
- we are not liable for loss of profit, revenue, business, anticipated savings, goodwill, or data, or for any indirect or consequential loss, however arising; and
- our total aggregate liability arising out of or in connection with these Terms and your use of the Services, whether in contract, tort (including negligence), or otherwise, is limited to the greater of (a) the total fees you paid to us for the Services in the twelve months before the event giving rise to the claim, or (b) USD 100.
You are responsible for your use of the Service Data, including any decisions you make in reliance on it, in light of sections 9 and 10.
17. Indemnity
If you use the Services as a business, you agree to indemnify us against claims, losses, and reasonable costs arising from your breach of these Terms or the Acceptable Use Policy, or from your unlawful or infringing use of the Services or Service Data. This section does not apply to you if you are using the Services as a consumer.
18. Suspension and termination
You may stop using the Services and close your Account at any time; cancellation of paid Plans is governed by the Refund Policy. We may suspend or terminate your access, with or without notice depending on the circumstances, if you materially or repeatedly breach these Terms or the Acceptable Use Policy, if required by law, or to protect the Services or other users. On termination, your licence ends, your API keys are deactivated, and you must stop using and delete any Service Data you are no longer licensed to hold. Sections that by their nature should survive (including sections 8 to 12 and 15 to 22) survive termination.
19. Changes to these Terms
We may update these Terms from time to time. For material changes affecting paid Plans, we will give reasonable notice (normally at least 30 days) by email or through the Services before they take effect. Continuing to use the Services after changes take effect means you accept them. If you do not agree to a change, you may stop using the Services and cancel as described in the Refund Policy.
20. If you are a consumer
If you use the Services as a consumer (outside your trade, business, craft, or profession), you have statutory rights that these Terms do not affect, including rights under the Consumer Rights Act 2015 and the 14-day cancellation right described in our Refund Policy. Where any provision of these Terms would conflict with your non-excludable consumer rights, those rights prevail.
21. General
You may not assign or transfer your rights under these Terms without our consent; we may assign ours to an affiliate or in connection with a reorganisation or sale of our business. These Terms, together with the policies they refer to and any order form, are the entire agreement between us about the Services. If any provision is found unenforceable, the rest remain in force. Our failure to enforce a provision is not a waiver of it. We are not liable for failure or delay caused by events beyond our reasonable control. Except for our affiliates, a person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999. We will send notices to the email on your Account; you can reach us at the contacts below.
22. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident elsewhere in the United Kingdom you may bring proceedings in your home jurisdiction, and consumers keep the benefit of any mandatory protections of the law of their place of residence.
Contact
Questions about these Terms? Contact legal@iptruth.com or write to Athlok Ltd, [REGISTERED OFFICE ADDRESS]. For general help, email support@iptruth.com or visit our contact page.